Jackie Dana

DevOps Engineer

Resume (PDF)

Summary

DevOps Engineer with hands-on experience designing and maintaining CI/CD pipelines, infrastructure-as-code, and cloud automation in a fast-paced production environment. At SalesIntel I've worked across the full DevOps stack (GitHub Actions, AWS CloudFormation, Ansible, ECS, and DataDog), building repeatable, observable deployments and integrating tooling that improved team efficiency by an estimated 42 hours per week.

Experience

DevOps Engineer at SalesIntel

November 2025 - Present

Tysons Corner, VA · Hybrid · Started as DevOps Intern, promoted to Consultant/Associate DevOps Engineer.

  • Deploy and provision AWS resources: ECS, EC2, S3, RDS, IAM roles, and VPC configurations.
  • Build, maintain, and troubleshoot CI/CD pipelines using GitHub Actions.
  • Develop infrastructure as code with AWS CloudFormation; manage configuration with Ansible and AWX for repeatable deployments.
  • Maintain AWS Lambda functions supporting event-driven automation and operational tooling.
  • Instrument services with DataDog telemetry, dashboards, and alerting to improve platform observability.
  • Support IT operations including employee onboarding/offboarding, laptop provisioning, and hardware repair.

Achievements

ECS Cutover

Helped facilitate migration of all services from EC2 to ECS, achieving 53% infrastructure cost savings.

RDS Storage Upgrade

Mass-upgraded RDS databases from gp2 to gp3 across the environment, improving performance and reducing cost.

Database APM Tracing

Implemented AWS RDS DB APM tracing, orchestrating telemetry from Postgres and MySQL databases into DataDog.

AI Tooling Standardization

Evaluated and rolled out standardized AI tooling (Claude, Codex, Amazon Q) across GTM, Engineering, and DevOps teams, optimizing costs and saving an estimated 42 work hours per week.

Projects

Self-hosted MCP servers

at SalesIntel

Python services that let AI assistants reach internal systems without handing out a shared key. Each one wraps a third-party API, CRM, analytics, and compliance tooling, behind a custom OAuth proxy and token verifier so access is per-user. Containerized with Docker and running on ECS Fargate behind an application load balancer.

Python · FastMCP · OAuth · Docker · AWS ECS Fargate

EC2 to ECS migration

at SalesIntel

Moved every service off long-running EC2 instances and onto ECS, so capacity follows demand instead of being provisioned for peak. Cut over one service at a time, watching health checks and error rates through each step with a rollback ready. Infrastructure cost came down 53%.

AWS ECS · EC2 · Docker · CloudFormation

AI tooling rollout

at SalesIntel

Evaluated and standardized AI tooling across go-to-market, engineering and DevOps: three groups with different work and different patience for a new tool. Gathered requirements from each, wrote the documentation, and drove the adoption. Saved an estimated 42 work hours a week.

Claude · Codex · Amazon Q

Skills

Cloud & Infrastructure
AWS (ECS, EC2, S3, RDS, IAM, VPC, CloudFormation, Lambda)
CI/CD & Automation
GitHub Actions, Docker, Ansible, AWX, Infrastructure as Code
Observability
DataDog (APM, metrics, logs, dashboards, alerting)
Languages
Python, Java, SQL, Bash
Platforms & Tooling
Linux, Git/GitHub, Claude, Codex, Amazon Q
IT Operations
Employee onboarding/offboarding, laptop provisioning and repair

Education

B.S. Computer Science, Machine Learning / AI

Fairfax, VA · 2018 - 2024

George Mason University

Activities: Computer Science Club · Overwatch Esports Team (Captain) · Mason Jazz Studies